• It is only possible to exchange an item for another of the same or higher amount by paying the difference in price, or size changes, within 30 calendar days after receiving the order shipment confirmation email.

• The amount of the purchases is not refunded except in case of tare or damage. In these cases, once the return is approved, you will receive the amount in the same way you made your purchase, through a refund processed by PayPal or a refund on your credit card.

• It is essential that the products subject to exchange or return are in perfect condition and without obvious signs of use, otherwise no exchange or return will be possible.

• In the event that the product is defective or has a defect, the CUSTOMER must contact ADAMINA within 72 hours of receipt of the order at info@adamina.es

• It is imperative that the product, its accessories and accompanying documentation, are in perfect condition and contained in its original packaging. It is your responsibility to pack the product properly to avoid possible damage during transport.

• Once we receive the return shipment, our staff will check that everything is in the same conditions in which it was sent and will proceed to make the exchange.

• As soon as your exchange is approved by our Customer Service team, you will be sent a new email with instructions to deliver the item to be exchanged to the courier at the time of delivery.

• The costs associated with the changes will always be charged to the buyer. The cost of the change will be (6,95 €) and must be paid by bank transfer or PayPal before the change is made.

• No returns or exchanges will be accepted for freight collect items.

To process a return, please contact us via email at info@adamina.es